MetLife | Pet Insurance Review

Met Life Pet Insurance has saved me a lot of money from the first vet visits to now. Claims have always been easy to file and got reimbursed in a timely manner.

I signed up for MetLife when my puppy was 2 months old. Within a month I had to file my first claim, she got hold of some Ibuprofen and I couldn't tell how much she had actually taken, I took her to the vet and $700 later she was sent home and is fine. I submitted the claim and Metlife quickly paid the whole bill less my deductible. After that she needed several vaccinations and with the MetLife wellness package they were all paid for, then it was time to get her spayed. She's small so I wanted to get a laparoscopic spay done on her, it is more expensive than a regular spay - MetLife came through again and paid the entire bill of almost $700. Since then she pulled a muscle in her leg and had an ear infection - both were covered and MetLife paid the bills with no questions. I'm not sure they still offer this benefit but with my plan they pay for her monthly Trifexis flea & intestinal parasite preventative. My policy recently renewed and my rate went up by $1 (one) dollar a month, I was shocked! In the past with other pet insurance they would double your premium if you had any claims. I recommend MetLife to every pet owner I know, it's the best insurance out there today.

We have had this insurance several years and have never been disappointed with it. Once I pay my deductible it pays just like it says. 80/20. Once our baby had been diagnosed with congestive heart failure a year and half ago it has been a Godsend. She's on several meds so it really helps. I recommend it highly.

Quoted directly from a MetLife rep chat session: "Exams are considered preventive care in our system and you did not purchase that with your policy." So, all exams for your pets are "preventive care" regardless of the vet visit type unless you "upgrade" your policy. They also offer no appeal or recourse whatsoever. This is a scam - BUYER BEWARE!

This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.