5
out of 5
POSTED: | BY: customer
Easy to contact
Easy to contact, online claim and supporting document submission is very easy
Read more on Trustpilot
4.6
out of 5
Number of reviews 6,182
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: P D
great Insurance choices! And they pay their claims!
great Insurance choices! And they pay their claims!
4
out of 5
POSTED: | BY: Sylveria Sanchez
Simple
The claim process is simple each and every time. I’ve only had one mishap where the automated system didn’t read the full date on one of my invoices so the claim was denied. I called up and within minutes had a live person on the line who escalated the problem and flagged my claim for live review. That being said; for an automated process; I’m not the happiest with having to wait 10 business days for an approval/denial with every stinkin claim.
5
out of 5
POSTED: | BY: customer
Claim submission is very user friendly…
Claim submission is very user friendly from the app. Updates are easy to follow and the time to process claims is fast. Never had and issue with Metlife. They work very good.
5
out of 5
POSTED: | BY: L.
Submitting a claim
Getting the help I needed to submit my claim. I was unable to download the required documents, so I scanned them to my computer and then attached them to an email to submit my claim. My claim was reviewed and processed in record time. I think it was about 5 days, and payment was deposited into my account.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!