MetLife | Pet Insurance Review

5

out of 5

POSTED: 08/08/2025 | BY: Monse Serra

Very helpful staff

My insurance was up for renewal. I believe Brook helped me go through the different levels and answered all my questions.

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5

out of 5

POSTED: 08/08/2025 | BY: customer

Always pleased with the service.

Always pleased with the service. Thank you.

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5

out of 5

POSTED: 08/08/2025 | BY: Cat owner

Prompt review and fair assessment with…

Prompt review and fair assessment with good feedback. Pleased with Metlife for years.

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3

out of 5

POSTED: 08/08/2025 | BY: customer

Your communication is wonky

Your communication is wonky. You communicated to me about the wrong reimbursement and keep saying it's being reviewed when I;ve submitted multiple variations of the paperwork requested. Additionally, this reimbursement has been approved previously so why the issue now?

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5

out of 5

POSTED: 08/08/2025 | BY: Jim Thorpe

The Absolute Best Pet Insurance

MetLife simply has the best pet insurance product on the market. It is reasonably priced and puts the customer first. Claims are easy to report via the app, are processed quickly, and payment is immediately via Zelle. I’ve also used the virtual vet service, which was extremely helpful. I’ve referred many folks to MetLife, and I’ll continue to do so!

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