MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 6,148

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: customer

Fast payment for Rx Dry Food

Fast payment for Rx Dry Food. Thank you
5

out of 5

POSTED: | BY: Danielle

Great insurance and easy to submit a…

Great insurance and easy to submit a claim
5

out of 5

POSTED: | BY: Lisa

A must to have with a pet

My poor dog had a bad year. He is 8 and in March he torn his 2nd ACL and had to have surgery. 8 weeks later they had to go in again and stabilize his knee cap.After losing so much muscle mass in between surgeries he had to start going in twice a week for a month for laser treatments and Adequan shots.Having this insurance helped so much since so far his right leg is up to $6000. I only had to pay 1200 myself. Get the insurance it's easier than having to face possibly putting your dog done because of the cost. I have gotten 4 friends to get this already!!!
3

out of 5

POSTED: | BY: Lola's mom

Too many emails

Too many emails. I stop reading them because most of them are "we received" "we are reviewing" "we read" "we reviewed" "we are thinking about it" I don't need to know every breathe you take. A VERY short email with the subject line of "your submission was received" and the date in the body is enough. IF there is something that MetLife needs more information a different email... one that has "needs attention" in subject, otherwise I ignore them.
3

out of 5

POSTED: | BY: customer

I used to love MetLife

I used to love MetLife. Now, they take a really long time to process claims and sometimes customer service isn’t great. I lost one of my dogs in Nov 2024 (my policy doesn’t renew until June). I called to report my pups death. I was informed that removing her would increase my rate (substantially) and if I did so, my deductible resets. Whaaat?

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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