5
out of 5
POSTED: | BY: patricia Steinbarth
Easy to submit a claim
Easy to submit a claim. Great turnaround time.
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4.6
out of 5
Number of reviews 6,148
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
1
out of 5
POSTED: | BY: Pet Insurance Claimant
Every. Single. Time.
I have to submit SOAP notes just to get a claim processed? That’s ridiculous. I’ve had both of my dogs insured with MetLife for years, and the constant hoops I’m expected to jump through now are exhausting. For the thousands of dollars I pay annually, I shouldn’t be treated like I’m trying to cheat the system. The level of mistrust MetLife shows toward both me and my vet is insulting—and frankly, unacceptable. This company has become more trouble than it’s worth.
5
out of 5
POSTED: | BY: Melissa Corbesato
Reliable
Reliable, pays claims fast and the coverage is great. We are really grateful for this insurance. Gives us peace of mind with our pups!
3
out of 5
POSTED: | BY: customer
I’ve found the claim and payout…
I’ve found the claim and payout experience as a new client to not be the best. Have had to call numerous times and still feeling like things aren’t working great.
5
out of 5
POSTED: | BY: Sharon Allen Burk
Street Dog Hero recommended Metlife dog…
Street Dog Hero recommended Metlife dog insurance, and I am so very glad we listened! Their website is easy to navigate, their staff is courteous and professional, and my claims have been reimbursed promptly with a clear EOB explaining the payment. I’ve recommended Metlife to dozens of pet owners and will continue to!
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!