5
out of 5
POSTED: | BY: customer
Claims are easy to file and…
Claims are easy to file and reimbursements are fairly quick.
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4.6
out of 5
Number of reviews 6,118
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
4
out of 5
POSTED: | BY: Laura
Simple straightforward process.
Submitting a claim is easy whether using a laptop computer or even the MetLife Pet Insurance app on the cell phone. The claims are processed in an adequate period of time and have also been processed with proper reimbursement 100% of the time. There was only one occasion where the claim took an extended period to process due to MetLife wanting more information; in that particular case, I did not get a notice from MetLife but happened to discover the delay and took the initiative to contact MetLife myself. After the additional information/documentation was submitted the claim was satisfactory processed.
3
out of 5
POSTED: | BY: Sara Pinti
April 2024 Claim Still Pending
We still have a claim from April for a puppy spay. We did not get all the money back e have coming to us. We called and spoke with CS numerous times, but it is still there over a year later.
5
out of 5
POSTED: | BY: customerver
Easy and fast process
Easy and fast process. Great customer service.
3
out of 5
POSTED: | BY: Richard
Claims payment
Payments for reimbursements take far too long. Mistakes are made and are difficult to resolve, requiring long phone calls for attempted resolution.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!