MetLife | Pet Insurance Review

Very easy to navigate claims. Excellent customer service.

It was easy to use

Easy to submit claims. Good communication and fast reimbursement.

I signed up because it was 50 $ a month and covered 90% of all visits including any doctor visit . I wasn't cheap and i selected the best and highest coverage for my pet . But now the premium almost doubled. I pay 97$ . Not only but also a claim was denied because only one time many many years ago she has crystals and never had them again nor ever had UTI but it was still considered pre-existing condition coz I went to do a urine analysis on her . Not only that but also what I paid out of pocket for that denied claim was not considered part of my deductible. So if I calculate how much I paid in premium in year and how much was covered this year. Then I paid more in premium than what the insurance covered which basically means I would save more money if I didn't have the insurance .

Ive always had a great experience with MetLife. Its so easy to submit a claim and even better that I could do it from my phone. The customer service reps are also very friendly and helpful