MetLife | Pet Insurance Review

This process made it easy to purchase insurance on both of my baby pugs.

Very easy to submit a claim

Very simplistic information

It took me over 1 hour to complete this form. It would not let me change my zip code which is incorrect on the form. It would not let me add my address. It would start to "jiggle" on the address and wouldn't let me go further. It took me over 5 times to do this. Very frustrating.

I needed help setting up a new plan for my cat's insurance since her old plan only covered illness & injury. So, I went through the process of canceling the old one and starting the new one with another super helpful support technician. Once the old one was canceled, I was connected with another technician to set up the new full-covered plan. However, I did not know much about the new plans, how they worked, the pricing, etc. I was connected with Steve and he was super helpful, shout-out to him! I wanted to leave this review to explain how easy it was to go through this whole process and how much I love this insurance! Steve was the real star here though, he was kind, welcoming, helpful, and very thorough when explaining the individual plans to me! I would absolutely recommend this insurance to anyone, it truly was such a great experience. Through their easy sign-ups of plans, welcoming staff, & quick responses! Thank you so much MetLife Pet Insurance!!!