5
out of 5
POSTED: | BY: Brook Garman
Website is very easy to select your…
Website is very easy to select your options. Pleasant experience.
Read more on Trustpilot
4.7
out of 5
Number of reviews 8,348
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: customer
Always excellent customer service
Always excellent customer service, a variety of package options, good pricing and quick refund reimbursement. I’ve had MetLife for over 7 years for my fur-babies and couldn’t ask for a better insurance provider!
5
out of 5
POSTED: | BY: customer
Easy claims filing and timely…
Easy claims filing and timely processing. Helpful and responsive customer service.
5
out of 5
4
out of 5
POSTED: | BY: Linda L.
Great app. Okay customer service.
For the most part I have had great service from MetLife Pet. They did request the same information multiple times and it was sent multiple times for one claim. I think they now have all my dog's basic information and all I have to do is provide receipts and SOAP notes for each incident. The app is very easy to use and makes filing a claim straightforward. The one time I called customer service the woman I spoke with seemed bored, annoyed and frustrated. She did however tell me what information was missing which was never specifically asked for previously. All claims except one have been processed and paid quickly.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!