MetLife | Pet Insurance Review

We have had this insurance several years and have never been disappointed with it. Once I pay my deductible it pays just like it says. 80/20. Once our baby had been diagnosed with congestive heart failure a year and half ago it has been a Godsend. She's on several meds so it really helps. I recommend it highly.

This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.

I am empressed and happy with the way my claim was taken care of. I was reimbursed with the whole amount that I charged. Thank you for all your help.and understanding.

Great service. They were very quick to respond when they had received my claim, and it was approved and complete in 5 days.

Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .