4
out of 5
POSTED: | BY: Anna Estrada
Overall it's been good
Overall it's been good. The speed with which you deal with claims is good. When I've had to contact customer service my experience has been good.
Only problem I had was not realizing that claims had to be submitted within 90 days. The 1-2 years have been especially challenging for me as I was caring for an Alzheimer's patient at home, so I sometimes missed that cutoff date. Now that he is in assisted living I'll be able to submit those claims in a more timely fashion.
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