5
out of 5
POSTED: | BY: Juan Carlos Moreno
Always helpful
Always helpful
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4.7
out of 5
Number of reviews 8,294
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
3
out of 5
POSTED: | BY: customer
Good coverage but customer service can…
Good coverage but customer service can be a pain. Often disconnected and have to ask ove and over again for things to happen.
5
out of 5
POSTED: | BY: Maloney
Quick response. Great customer service.
Quick response
5
out of 5
POSTED: | BY: Jay
Highly Recommend
Metlife's site is easy to navigate. My claims are processed within a few days and I have not experienced any issues with using them.
4
out of 5
POSTED: | BY: Lolo
Great Customer Service
The ease of filing claims is excellent. We've always found the interface user friendly.
We were annoyed to have part of a claim denied. The charge was listed as "routine blood draw" meaning the routine things you check on a dog when they are ill. The discharge notes clearly stated this, but the initial review denied the claim due to how the charge was listed (clearly not reading the notes). When we called to appeal, customer service was wonderful, worked with us to issue the appeal and the claim was reviewed and paid within 3 days. So while we weren't thrilled to have to go back and appeal, the process was easy and agents helpful.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!