5
out of 5
POSTED: | BY: Marguerite Smith
Easy to download bills
Easy to download bills. Prompt communication and reimbursement.
Read more on Trustpilot
4.7
out of 5
Number of reviews 10,598
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
5
out of 5
POSTED: | BY: DUFFY, PAMELA
little glitch
There was a little glitch with one of my submissions - an apparent misunderstanding of the documents that I'd sent. All was resolved promptly with a call and a human to human conversation with one of the exceptional customer service agents.
1
out of 5
POSTED: | BY: Jamie
My experience over the last year
My experience over the last year, is that the goal of MetLife is to either No-pay or extremely slow-pay all claims. Example: uploaded documents mysteriously disappear so that the claim is put on hold and processing delayed. Every effort appears to be designed to reduce the reimbursement amount or to not pay legitimate claims.
5
out of 5
POSTED: | BY: M J K
They keep you updated on what to expect…
They keep you updated on what to expect and estimate time of hearing back from them regarding a policy payment. Always pleasant on the phone when you call with questions. Quick payments right to your account.
3
out of 5
POSTED: | BY: Diane
customer service
It took a couple years for your staff to figure our 2 dogs, prescriptions, dog food prescriptions etc and how to pay them. Thank god for Katie Casper helping rectify the issues.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!