MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 10,568

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: PATTI NAULT

Great person to work with…

Great help from the customer service person. She was very happy to help me with all my questions. Explained everything I needed, and I feel very honest on pricing questions. She was great. Thank you
4

out of 5

POSTED: | BY: customer

Initially

Initially, MetLife had some issues communicating with my vet's office, but MetLife contacted them directly and it was resolved.
4

out of 5

POSTED: | BY: customer

Great customer service

Great customer service, but some claims reimbursement are slow. Not consistent timing
5

out of 5

POSTED: | BY: Petra Blackford

Exceptional coverage

At a time were I find customer service in America is going down the tubes, Met Life is a positive exception. Claims are easy to submit, are promptly processed. I was actually refunded more than I expected. Agent are available, communicate clearly and effectively. Everyone I dealt with was compassionate, well spoke, knowledgeable and and ready to go the extra mile. My experience with MetLife is exceptional. Give them 7 stars, not just 5. You have a customer for life in me. Keep up the good work.
5

out of 5

POSTED: | BY: Helena Sliney

All my claims are now handled swiftly…

All my claims are now handled swiftly and accurately. We had some bumps starting out, but when I learned how to correctly file the “SOAP” information, things smoothed out. Thank you!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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