MetLife | Pet Insurance Review

Easy to use the app and submit claims. They take care of everything except when SOAP notes are needed but only need to forward email to vet office. Easy process. Very satisfied so far!

This has got to be the easiest way to protect my dog. I recently switched companies because of a huge price increase with the plan I had. I was very nervous about picking a new company. I have had the easiest transition. When I had questions to set up my account the customer service was extremely helpful. And now all I do is complete a claim and within days I have emails confirming they are working on it and just as quickly I have my reimbursement deposited into my account. I couldn’t be more satisfied.

Always prompt replies and payment. The only draw back is increased pet insurance every year.

MetLife promptly responded to my claims, getting me reimbursed with no pushback or red tape. Filing was smooth and painless. Thank you MetLife!

Timely turnaround of Bill sent in until money is in my account. Everyone is always very kind on the phone. All in all a great company.