MetLife | Pet Insurance Review

I thought the overall ease of filing a claim for our pet was simple and clear. The processing of claim was a bit long. Partially due I did not send in the pet's medical records with the claim. MetLife had to go back to vetenariam and request the files. That took an extra week. All in all it was a good claim processing and I did get some reimbursement.

I at first was nervous about the process of doing this claim. however, after reviewing metlife site and discussing with a person, I proceeded forward. The process was pretty straight forward and easy to follow. make sure to have a scan copy or pic of your service. Make sure it was clear, and it has all the needed information. I have done all of this and that made it a easy process. I would recommend using Metlife insurance because they coverage isn't confusing and the claim process was easy to understand.

MetLife pet insurance has been outstanding for our furry friends. The coverage is comprehensive while the reimbursement has been fair and equitable. Both the website and the mobile app are easy to use during the submission of claims, and support was extremely courteous and helpful when I have called for help. Resolution of claims typically has taken between two and three weeks which I feel is acceptable. Their explanation of benefits is thorough and easy to read. We have been very satisfied for the two plus years thus far.

Very happy with Metlife. They were fast with my claim and if I had questions they answered them quickly. I'm very pleased that the only claim I had so far was for wellness visits and they paid very quickly.

MetLife Pet Insurance is the best we have had quite a few emergency visits for our girl with stomach gastritis and they were great with all the claims.