MetLife | Pet Insurance Review

It is a pleasant experience calling about my claims. The representatives are very professional and resolved my problems quickly. They also gave me better suggestions. Excellent company and excellent staff.

I was impressed with them but after just 1 year their rates went up! Not just a little either. I now pay $60 more a month. They blamed it on the vet raising their prices but I ask my vet and they said their prices have remained the same. My older dog had to have some dental surgery and it was a tad pricey and to me they are like any insurance company that as soon as you file a claim on them, they will raise your policy and that’s what they did then they’ll lie to you and tell you this is why they did it. Trust me I was P.O. Stated that they sent an email out saying that the prices were going out, but I never got anything. I went back through all my emails. I got nothing.. they raised one of my animals so for a total of 60 more dollars a month which they think people are rich I guess and they don’t really care if you leave them or not I’m telling you right now just now after a year, your insurance prices will go up regardless.

If I only knew this pet insurance existed in our company I could have saved money. My previous pet insurance cost me an arm and a leg with my premium. Filing a claim is not even a problem.

Metlife Pet Insurance has been a life saver for us with our puppy's numerous expenses since we adopted her this year. Dealing with multiple illnesses and conditions has been difficult, but Metlife has made the reimbursement process simple and processed claims in a timely and accurate manner. I highly recommend this Pet insurance provider.

My reimbursement was processed in 5 days, which is very quick compared to many of my previous reimbursement requests. I am pleased with the turnaround time.