MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 9,729

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
4

out of 5

POSTED: | BY: customer

Good benefits; Needs better phone answering

It’s good benefits for the cost. It’s easy to submit claims. My reasons -1 star is that it is nearly impossible to get someone on the phone without calling half a dozen times. The phone numbers and hours are super unclear, and we don’t like getting bounced around the multiple representatives. Otherwise, it’s easy to use, reasonable cost, and covers a fair amount.
5

out of 5

POSTED: | BY: customer

Your prompt response to claims…

Your prompt response to claims submitted is exceptional and I also appreciate the ease of submitting claims.
5

out of 5

POSTED: | BY: Dee Labonte

Since the moment I set up the insurance…

Since the moment I set up the insurance policy for both my dogs. I have been extremely satisfied. From up loading the documents to the account to the payment process. It is quick and easy. So happy I did this for my pups. It gives me peace of mind.
4

out of 5

POSTED: | BY: Barbara Bazzano

Love the App for the phone

Love the App for the phone. Easy to use.
5

out of 5

POSTED: | BY: Samantha K

MetLife makes it so easy to file claims…

MetLife makes it so easy to file claims on your pet insurance. Everything is done through the app, you attach the required documents and that is it! Thank you for helping me take care of my fur-babies!!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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