5
out of 5
POSTED: | BY: Roseta
I have been with Pet Met-Life almost 3…
I have been with Pet Met-Life almost 3 years..Excellent Customer Service.
Sometimes it takes more than 10 business days to receive your monies back.
I wish they would look futher in medications that can be reimbursed. If your has a pre existing medical issue..and taking medicine for it..Met Life won't cover the meds. I understand this.
But if your pet has a new diagnosis and needs the same med to as the pre existing issue..They won't cover that medicine, which I do not think this fair.
Same medicines helps with different diagnosis's.
I wish they would look at dianosnos's closer and the meds that are being used.
Thank you,
Rosets
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