MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,294

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
2

out of 5

POSTED: | BY: Julia M.

Glitchy

I have uploaded claims and they have disappeared even after a confirmation email. The review time takes about a month not 5-10 working days. The website is very slow.
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5

out of 5

POSTED: | BY: Cindy Hainley

Claims processed promptly.

Claims processed promptly.
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5

out of 5

POSTED: | BY: BF-Theo

No hassle and easy claims.

No hassle and easy claims.
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2

out of 5

POSTED: | BY: Natasha Ballew

The turn around times for my claims is…

The turn around times for my claims is unacceptable. It often takes two weeks to be compensated. When I start a claim I also upload all of the required documents, but I still get an email saying you are "waiting" on documentation. Before I signed up for your service there was all kinds of promises on your website for "quick" turn around on compensation. Your customer service is not helpful at all and pretty dismissive anytime that I contact customer service. I have serious concerns about payment if I ever have serious illness or injury of my day.
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5

out of 5

POSTED: | BY: Satisfied MetLife Customer

The claims process is simple

The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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