MetLife | Pet Insurance Review

I received great service and received my refund for the service my pet received right away.

Loved the policy options - I have 100% reimbursement with $250 deductible and works perfect for me. Getting the reimbursement is easy and never a hassle. My giant dog recently was diagnosed with heart disorders and if it wasn't the insurance, it would've been very difficult financially as the monthly medications costs around ~$700. The insurance also covered everything that our vet recommended - such as heart tracker, nutrition appointment and more.

Sometimes, reimbursements come quickly. Sometimes they come slowly. They rarely come with information until the final decision unless something is missing. A little more personal contact would be nice. And translating doctor speak into English. Why was something determined to be a pre-existing condition? How would I know or verify or know to appeal? Three stars because the process often works but information flows slowly and is sometimes difficult to interpret.

Very easy claim filing!! Efficient and pleasant!

I have had a great experience submitting claims and getting reimbursed. It has been easy and all my claims have been accepted. This year I added preventative coverage and have already gotten vaccines reimbursed.