MetLife | Pet Insurance Review

The process is very straight forward, I know that my pets best interest as well cared for and I feel confident that it will be handled quickly and smoothly. Basically I get peace of mind

Met Life is prompt in processing claims and if there are any questions regarding the claim they quickly follow it up and resolve it. Professional, knowledgeable and supportive staff members.

The agent was wonderful and knowledgeable

I recently put in 5 claims at different times and they were bundled together, causing confusion and delays with all 5 claims. When the issue was only with 1 claim. It took over a month to resolve and several phone calls and no clear resolution in the beginning. Because the claims were all consolidated a few claims were missed, and a few more phone calls were needed. Very frustrating experience by far!

The app is very easy to use. My submission of the invoice through payment was very simple after the first invoice payment when we joined MetLife Pet.