MetLife | Pet Insurance Review

We adopted two kittens, brothers, at the same time, with the same completely clean medical history. They soon showed symptoms of parasites (almost certainly from the adoption facility they were in). One of their claims was approved and the other was denied, citing a "pre-existing condition". We ended up needing to spend over $10K on emergency vet services to keep our little boy alive and MetLife covered exactly none of it, due to this supposed "pre-existing condition". We would've saved more money and headache by foregoing the insurance altogether.

Very easy to send my claim and very helpful when I call for updates

I love all that they cover. Supplements & holistic approach. At first claims took 25 plus days to get reimbursed, that I wasn't a fan of, but now it's gotten a little better as in 14 to 20 days. Had alot of issues with them receiving my claims, that seems to be fixed now. Can be pricey but I have "senior" great danes.

MetLife Pet Insurance is very easy to submit a claim and to get reimbursed within a very short amount of time. Thank You!!

ALL THE EMPLOYEES ARE VERY HELPFUL AND COUTEOUS ...THE ONLY THING IS IT ALWAYS TAKES A LONG TIME TO GET ANY FAXES TO YOU. THE NUMBERS DIDN'T GO THROUGH A LOT OF THE TIMES SO PROCESS TOOK LONGER THAN EXPECTED.