MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,206

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Nicole Mayer

Very happy with everything that is…

Very happy with everything that is covered for our boy Winston.
5

out of 5

POSTED: | BY: Loren

Very easy experience to get quotes and…

Very easy experience to get quotes and review different plan options. I was happy to know they offered payroll deductions which makes my life a lot easier!
2

out of 5

POSTED: | BY: Customer

Frustrating experience for one of our pets despite years of coverage

We’ve had MetLife Pet Insurance for our three pets for several years. Our dogs’ claims have been fairly standard, and the new website is an improvement that makes tracking submissions a little easier. Unfortunately, our experience with our cat has been extremely frustrating. Despite multiple veterinary evaluations confirming his issues are not chronic, MetLife continues to classify them as chronic and pre-existing to avoid coverage. We have not received reimbursement for any of his conditions and are now working with the California Department of Insurance to resolve the matter. MetLife has even gone as far as denying coverage for a medication that is not directly associated with the condition they labeled as chronic. MetLife can and should do better in providing fair and transparent coverage for pet parents who have medical documentation to support their claims.
5

out of 5

POSTED: | BY: Jerri lang

Always do a great job

Always do a great job
5

out of 5

POSTED: | BY: Karen Halse

They paid our dog's claim pretty…

They paid our dog's claim pretty quickly after we filed the claim.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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