Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 774

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.7
  • 4.9
  • Count
  • 26
  • 115
  • 774

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

VETERINARIAN: Loving Hands in Alpharetta

POSTED: | BY: LIDIA BRIZUELA

Excellent service and fast reimburment.

My cat is 2 years old, I have taken my kitty form her regular vaccines and a couple of times due to sickness. Lomonadde has come through every single time. A soon as arrive home I submit the receipt and reimbursment is in my account the following day. Excellent servcice and fast reimburment
5

out of 5

POSTED: | BY: Laura Hilbert

Quick Response Times and Claim Payments!

I've only had lemonade insurance for my little doggo for less than a year, but have already had a great experience with them. I've filed a couple claims and the process is really easy and quick. They provided me regular updates via email and approved and paid my claim within two days! I can't imagine any other company approving and paying a claim as quickly. I'm very happy with them and would definitely recommend them to friends and family.
5

out of 5

VETERINARIAN: Dr. Barbara Wood

POSTED: | BY: JEREMY ARAUJO

All good

All good. Very smooth process. Thanks!
5

out of 5

POSTED: | BY: Jenna Vaccarelli

Wonderful and quick assistance!

Lemonade was wonderful to work with. They were quick and responsive and my claims went through quickly. I am very glad we chose them!
5

out of 5

POSTED: | BY: Alison Oks

Great company!

I had a great experience with Lemonade!! First time filing a claim for my dog. It was super easy, excellent customer service and claim got approved in a day. Highly recommend!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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