Healthy Paws | Pet Insurance Review

Hi, My name is Lisa Russell and I'm an Emmy-winning filmmaker based in NYC. Why did I have to say that? Because I'm writing this review with as much seriousness as I take my work. I enrolled my two dogs who are both 11 in Healthypaws after reading a little bit about them on the internet. I had other pet health insurance plans in the past but was interested in trying them out. Thank god I did. Not too long after my enrolllment wait period ended, my one dog got very sick. Partly bc of the negligence of a vet I was taking him to. Long story short, we found out my dog was extremely diabetic, did not get the care he needed immediately and ended up becoming ketonic and I had to take him to the pet emergency hospital. His illness required three days in the hospital with payment required up front. I was able to cover the first two days but on the third day I was about ready to give up and put my dog down. I talked to a wonderful representative by the name of Meredith who walked me through everything, assured me and informed me that if I could the hospital to fax me the estimate for the last nights stay that they would give a credit card to cover their portion of it. No other insurance company needed to do that and between how fast they acted, the care they showed me and my dog, I have a whole new respect for the health insurance industry. I always assumed they just wanted my money but I felt they truly cared about the life of my dog. I had not been a member

Our dog had undergone a series of diagnostic tests and subsequent treatment for heartworms. (Even in spite of staying on top of regular meds, dogs are still very much at risk for them!) Healthy Paws has been very easy to communicate with via e-mail and the reimbursement process was quick and fair. I'm very glad we have a policy with them. I'm a first-time pet insurance policyholder and I'm glad I made that decision. I received reimbursements within two weeks of first faxing the claims to them.

I honestly have to say that they have great customer service and help you whenever you need it! This will be my second time they have helped me make sure both of my princesses are in good medical condition without me having to worry about the medical cost which was a roughly a total of $5500! Yup, thats right wouthout them I wouldnt know what to do because they reimbursement me super-fast as well and maid it quick and painless. Also, on top of that they check up on them after to make sure they were feeling better. They made me feel like they care just as much about my babies as I do! I couldn’t be happier with Healthy Paws! I would recommend them to everyone! When I first was looking for insurance for my puppies I did my research and hoped I pick the right one and after my experience hands down I know Healthy Paws was the best choice I could of made! =)

Last week our 9 month old Great Pyrenees puppy Finnigan ate a TV remote control to include 2 batteries. That of course lead to emergency surgery, overnight stay, and medicine. Because of the Healthy Paws pet insurance policy we have, I wasn't worried about the financial obligation. Healthy Paws was fast at processing the claim, and the check was to us within a week. They did follow up emails inquiring about how Finnigan was doing, which again shows they go the extra mile. It was very appreciated. Anyone looking for pet insurance should take time to check out Healthy Paws. Thanks again Healthy Paws!

We have 6 of the most injury prone dogs on the planet, if I owned an insurance company I wouldn't take them on...... But healthy paws did!! They keep us updated and are always kind and courteous. They even add the personal touch of asking about our dogs by name and ask for pics. Very rarely is it computer generated and you can tell its a real person who genuinely cares. We have submitted a claim at our vet by fax and driving home we receive an email saying our claim is settled and a check on the way, even on a Sunday evening. We just wish all insurance companies were as customer and user friendly as this. Try them, you won't be dissapointed. We love healthy paws!!!! Wooooohoooo!!!!