Healthy Paws | Pet Insurance Review

My puppy turned one earlier this month and had been completely healthy the entire year. Suddenly she got Kennel Cough. I was able to immediately take her to the vet without fear of a large bill. Unfortunately, their diagnosis did not catch her eventual pneumonia and lung tear that put her in the hospital's oxygen tank for 3-4 days (at $1300/day). My dog died despite everyone's intense effort to help her. We were shocked. Even my vet, who thought she might have a chance, couldn't believe her kennel cough got out of hand like this in a matter of days. But thank god for Healthy Paws. I was able to give her the best chance before we put her down. I have no regrets. She got the best (most expensive/advanced) help she could. Within a few days she got ALL the necessary procedures because I didn't have to worry about making a choice between her health and a fear of extraordinary bills. I also want to mentioned that Healthy Paws sent me their condolences pretty immediately (I got 3 separate emails from different team members). They dealt with the claim within the promised 10 days and communicated with me the whole way through the claim process. I LOVE THEM. They cancelled my policy for me (I didn't need to ask) the day she died. I feel so well taken care of and truly touched by their genuine love and compassion for animal families. I will use them for all my future pets.

I have 5 pets - 2 cats and 3 dogs. I purchased Healthy Paws approximately 2-3 years ago on all 5. I'm so glad I did! Since purchasing Healthy Paws, one of my cats has developed diabetes and must have two insulin injections per day. In addition, she has to go to the vet frequently for glucose checks to ensure the dosage is keeping her glucose levels where they need to be. She's also had a couple of urinary tract infections, which seem to be related to the diabets. All of these issues have been very expensive over time. I estimate that in the past year, her vet bills have been somewhere between $1,000 to $1,500. Her insulin alone is $135 per bottle. Fortunately, I have Healthy Paws and they have reimbursed claims quickly and reliably. In addition to the above issues with the cat, one of my dogs had to have sugery three weeks ago for removal of bladder stones. Initially, she was treated for a urinary tract infection, but after approximnately one week, it became apparent that she was not getting better. The vet then did x-rays to determine if she had bladder stones, and unfortunately, she did. With her pre-surgery treatment, the surgery and meds, the vet bills were close to $2,000. Again, I feel fortunate that I have Healthy Paws and they reimbursed on her claims promptly. I am a single person, and like so many others, I'm just making a living, but certainly not getting rich. I could not bare the thought of putting down a beloved pet because of a lack of money. I would

I have been a client of healthy paws for almost 2 years. My pup had an accident that required surgery. He had surgery on Wednesday, I submitted my claim on Thursday, it was approved on Friday and I had a check the following Tuesday. Amazing. A customer service representative emailed me on Saturday to check up on how he was doing after surgery. I assumed it was just a a courtesty follow up, but I responded and received a very nice response back. It really made me feel like they were going above and beyond...and genuinely cared about my pup. The customer service is outstanding. I highly recommend this company! I can't express what a relief it was to have healthy paws when my pup was hurt. I didn't have to worry about how much anything costs. I could just focus on him and what he needed and not how I was going to come up with the money for his surgery!

HAVE BEEN WITH HEALTHY PAWS JUST UNDER A YEAR. THEY GIVE EVERY EXCUSE NOT TO COVER YOUR DOGS HEALTH ISSUES. THEY HAV DECLINED EVERY CLAIM I HAVE SUBMITTED. THEIR REASON PREXISTING. EVEN WHEN IT'S NOT THEY STILL CLAIM IT IS. GRANTED MY DOG GIO (YORKIE) 8 YEARS OLD HAS HAD HIS ISSUES. HIS LAST ULTRASOUND WAS FINE THEY STILL HAD ISSUES. SPOKE WITH A TARA IN C/S. SHE CLAIMED MEDICINES THAT HAD BEEN GIVEN TO MY DOG IN THE PAST WAS NOT COVERED WHEN IT HAD BEEN. I JUST GIVE UP WITH WHAT THEY PROMISE. EXTREMELY DISAPPOINTED CUSTOMERS BEWARE OF THEIR FALSE PROMISES.

My GSD has a bilateral TPLO and without insurance would have been extremely expensive for me. For some people without insurance they may have to put their pet down from expense. I was so happy I had Healthy Paws insurance but even more thrilled when I actually sent in my claims. I was able to go to a specialist for this treatment and got first class care. When I submitted the claim it was almost immediate that Healthy Paws got right back to me to let me know they received it - then within hours my claim was processed. I have never had insurance like this even for myself. No hassle, extremely fast, and the claims were sent with easy to understand explanations. They paid 90% just like they said they would and also inquired how my dog was doing. A plus is also that they donate to rescues. This company talks the talk and walks the walk - just the best experience.