Healthy Paws | Pet Insurance Review

I have been a loyal Healthy Paws Pet Insurance customer since 2019, when my beagle Maisie was just 5 months old, and I’ve always hoped never to need it. However, this past month, Maisie, who is now 5 years old, gave us quite a scare. She ended up in both our regular vet and emergency care for fluid on her heart and in her belly. Thankfully, Healthy Paws made the claims process straightforward, and they quickly reimbursed me for her treatment. One recommendation I would give to new policyholders is to proactively submit all your dog’s medical records each time they visit the vet. Healthy Paws requires all records to process the first payout, and that did cause a slight delay in my case. However, overall, the experience was positive. I was even touched by the follow-up email they sent a week after her check-up to check on Maisie’s progress. I highly recommend Healthy Paws for anyone seeking reliable and compassionate pet insurance. Their support during a stressful time was invaluable, and I’m grateful for the peace of mind they provide.

Healthy Paws response to claims is exceptional. Our submissions are reviewed, approved, with reimbursement deposited in our bank within days. Customer service has also routinely emailed us to follow-up on our pets' treatment and see how they are feeling/healing. Customer service is fantastic and it's clear we're more than a number. We are extremely grateful for our coverage and one less worry when dealing with our pet's illness. We routinely recommend Healthy Paws to friends and coworkers and will continue to use for all our future pets.

Quick reimbursements. Never any additional questions. They’ve covered over 10k worth of medical bills and never once questioned or denied anything. Highly recommend them as they are reliable and responsive and are the reason my dog is alive.

Fast and easy claims process, great coverages, low premiums, caring customer service!

My 7 year old lab pit mix dog tore her CCL playing in the snow. Healthy Paws was awesome. So easy to make a claim on the app, responses were quick and reimbursements were sent promptly. I called with a few questions and they were friendly and helpful. My dog's surgery cost $7100 and Healthy Paws paid $5500 (80%), and they paid the vet directly too! Highly recommend.