Healthy Paws | Pet Insurance Review

I have been a loyal Healthy Paws customer for 7 years, but I can no longer recommend them. When I first signed up, my premium was $23.94/month for the best coverage—now, despite adjusting my deductible and reimbursement level to lower costs, my premium has skyrocketed with no real explanation. On top of that, my recent claim was denied unfairly, miscategorizing necessary bloodwork as "wellness/preventative care," even though it was for a diagnosed condition. I’ve had to fight for every bit of coverage lately, which was never the case before. Their service has drastically changed. They know long-term customers with pets who have preexisting conditions can’t switch providers easily, and they’re taking full advantage of that. If you’re considering this insurance, think twice! What starts off affordable quickly becomes overpriced and unreliable. I’m extremely disappointed

My 8-year-old Havanese (aka "circus dog" – always jumping) lived life on easy mode… until last year. First, he got Lyme disease, then a mystery limp. Vet ran all the tests, found nothing, but the bills sure found me. Healthy Paws covered its share in a few weeks - which is reasonable given that this was his first insurance claim. Then, plot twist: orthopedist discovered that he had an ACL tear. Surgery needed ASAP. The bill? Yikes. Healthy Paws? BOOM – claim paid in 3 days! Faster than my dog can steal a treat. Pawsome service! Keep up the great work, Healthy Paws! 3 slobbery kisses from my pup! 🐶

We can't thank HealthyPaws enough for being there when our family most needed them. We have been HealthyPaws customers since Biscuit was 4 months old and have never been disappointed, and in all seriousness we can say you are our favorite business relationship, one of the few that does more than promised and delivers exactly what you say you will with care, empathy, professionalism and speed. Biscuit like any dog has had his exciting moments, he got a bite that got infected, he broke a paw and has had various other predictable canine troubles, and every time we needed Healthypaws to step up they have been there. Frankly human health insurance, car insurance and life insurance should be run with the speed and dedication the Healthypaws team shows to our furry friends. But none of those situations prepared us for what transpired in the past couple months. When Biscuit needed surgery to remove a tumor on his liver we were advised that it was a risky but fairly routine procedure, it turned out to be far more complicated and treacherous than could have been anticipated. We are happy to report that after 3 near death experiences and 2 weeks in the ICU Biscuit is back on his feet and recovering brilliantly. It was a harrowing experience and there were difficult decisions that had to be made on a number of occasions, but we knew that with HealthyPaws we could make the right decisions without fear. On behalf of ourselves and Biscuit, thank you!

We can't thank HealthyPaws enough for being there when our family most needed them. We have been HealthyPaws customers since Biscuit was 4 months old and have never been disappointed, and in all seriousness we can say you are our favorite business relationship, one of the few that does more than promised and delivers exactly what you say you will with care, empathy, professionalism and speed. Biscuit like any dog has had his exciting moments, he got a bite that got infected, he broke a paw and has had various other predictable canine troubles, and every time we needed Healthypaws to step up they have been there. Frankly human health insurance, car insurance and life insurance should be run with the speed and dedication the Healthypaws team shows to our furry friends. But none of those situations prepared us for what transpired in the past couple months. When Biscuit needed surgery to remove a tumor on his liver we were advised that it was a risky but fairly routine procedure, it turned out to be far more complicated and treacherous than could have been anticipated. We are happy to report that after 3 near death experiences and 2 weeks in the ICU Biscuit is back on his feet and recovering brilliantly. It was a harrowing experience and there were difficult decisions that had to be made on a number of occasions, but we knew that with HealthyPaws we could make the right decisions without fear. On behalf of ourselves and Biscuit, thank you!

I have had healthy paws insurance for my Australian Shepherd, who is now 11 1/2 years old. I have never made any major claims for my dog. This last year had a few small claims after the 250.00 deductible because she developed an allergy. I was just notified that my insurance is going up from $97 to $148 a month. That is an outrageous jump from the previous years increase. I am debating whether to keep this insurance because she is 12 years old. I think it’s a big rip off when pay for your insurance and you never use it and now that she might need it, they raise the rates. They also have a who cares attitude when you call to speak to them. I have another dog that I got after my Australian Shepherd. I went with a different company just because of the rude attitude when I called to get a quote they really don’t care. So disappointing.