Healthy Paws | Pet Insurance Review

When we adopted our dog a few years ago, we did a lot of research on pet insurance, and chose Healthy Paws since it looked like the best coverage for the money. After recent surgery for a torn ligament, we submitted our first claims that exceeded our deductible, and couldn't be more pleased with Healthy Paws. The online claim submission process was quick and easy, and we had a check in hand within less than a week. They've been very clear about what's covered, and the overall customer service has been fantastic. We're so happy we chose Healthy Paws and can't recommend them enough!

Our 3 year old yellow lab Bella began limping on her left hind leg after an afternoon training session. After a few days with no improvement we visited our vet and was referred to a Vet Surgical specialty center. Torn ACL (CCL). Best option for her was a TPLO. Cost was $3250.00. We had taken out insurance a year ago and glad we did now. I was not sure how this was going to turn out so I called customer service and they were extremely reassuring on how to file the claim. Long story short, I submitted claim with all records on line on Monday. I received text they had my claim and by Thursday I had e-mail with EOB and Friday a e-mail saying check was in the mail and then another e-mail inquiring about how Bella is doing. This is the best experience I have had with any insurance and they paid off just like they advertise. No surprise.

I was very pleased with the service I received after my dog's recent illness.

Healthy Paws has process a number of claims for our sharpei, Callie, in the last three years. The most recent claim, as with the rest of them, was processed very quickly and without any issues whatsoever. The staff at Healthy Paws communicates the steps clearly and in a timely manner and everything is processed the way it should be, without so much as a question or issue. Great insurance, a great company to help protect our dog and I would highly recommend.

Our lab mix, Jaz, needed surgery to repair a torn ACL. Very expensive. The claims I submitted related to this surgery were acknowledged within 24 hours and paid within 8 days! No problems, or issues. They even sent a follow up email to check on how Jaz was doing after the surgery! Great customer service. Great company.