5
out of 5
POSTED: | BY: Tom
Great, no-hassle insurance
I have had Healthy Paws since 2013 and this is the first time I had to make a claim through them. My dog blew out her ACL and we decided with the vet to have surgery. There were three invoices, one for pre-op, one for the surgery, and one for a night of observation. Since I had never supplied medical records before I thought it might take a month or two before the invoices were covered. But I was wrong. They were paid within two weeks. I even receive a personal email asking how my dog was feeling. That's not just good customer service, it's a real human touch.