Healthy Paws | Pet Insurance Review

Besides having very reasonable rates, Healthy Paws makes it super easy to pay your premiums and file a claim. They also process and pay your claim very quickly. Our 1 year old Cavalier KC Spaniel has had several unexpected visits to the veterinarian that would have cost us upwards of $1800.00 had it not been for this insurance. I even got a follow up email checking to see how our dog was doing which was a nice surprise. I'm so happy I chose Healthy Paws.

It was totally unexpected and horrible accident – my 3 yr-old Chihuahua got hit by a car. I rushed to bring him his regular vet and was told that he’d got Diaphragmatic Hernia due to the shock. We were sent to 24-hour emergency hospital and he had a surgery on the same day. Thanks to the doctors and staff’s best care, his surgery was successfully done and he now recovered completely! Although saving his life was the most important thing, but I was concerning about how I should handle the cost for the big money at the same time. I used to have pet insurance policies for my older cats with other pet insurance company, but they didn’t reimburse anything for meaningless reasons. Claims this time were actually the first large ones I submitted to Healthy Paws and I doubt that they would reimburse the large amount due to bad past experience with other company, however; they processed my claim SO quickly and made reimbursement as they promised at the enrollment! It was such an unlucky accident that happened to my dog and me, but we also had quite a few lucky factors. Receiving the best care by the best doctors and hospital staff and having the best insurance policy that saved my doggie’s life and my living.

My 1 1/2 year old puppy Hickston is a border collie mix, and tends to get himself into trouble. We have had several trips to the emergency vet, as he sometimes likes to chew or eat things he shouldn't. We the doctors go over the bills, I always sigh with relief knowing that I will be able to afford whatever the cost is, due to Hickston's amazing health insurance plan. Uploading the receipt from the vet onto the app on my phone to file the claim is so easy, and makes it manageable in my busy day-to-day life. I can't recommend this insurance company enough! They are simply the best!

It's important that you closely exam how your claims are paid out. This company loves to apply the coinsurance level PRIOR to apply the deductible. This saves them a few bucks and prolongs you meeting your deductible. If you also notice this, I urge you to file a complaint with your state's Department of Insurance. This is very deceptive.

My only regret is that I did not get Healthy Paws Insurance sooner for my beloved Mulligan, or for my other 2 animals who have since passed over the Rainbow Bridge. I just celebrated my 1-year anniversary with Healthy Paws and I could not be more satisfied. I adopted Mulligan 4 years ago and she was very healthy until the past year. Since then, the poor little champ has been in and out of the vet and ER with hyperthyroidism (she had radiocat in September 2015); heart murmur, and, most recently, diagnosed with acute inflammatory bowel disease. A few weeks ago, we spent nearly ever day at the ER, the vet and/or the specialist. Within the week, Mulligan quickly deteriorated until we eventually discovered her diagnosis: IBD. In that time, her vet bills totaled nearly $3,000 and Healthy Paws paid nearly 90% of them, except for the exam fees. Adopting an animal is a lifetime commitment and vet bills are a part of that commitment. However, it is such a profound comfort to know that - during the very stressful times in managing our beloved pet's medical needs and care - that we will have Healthy Paws on our side to assist with the veterinary bills. The processing process could not be more streamlined and I received the checks within a week of submission: no questions, no arguments, very few exceptions. When I have had to contact costumer service, the representatives are helpful and available and always able to answer my questions in any easy and efficient manner. Finally, we even received several follow-up emails to check on Mulligan's progress following her multiple ER and hospital admissions. It was an endearing touch after a very grueling week. As she gets older and has multiple medical issues, I am eternally grateful to have Healthy Paws as a partner in Mulligan's healthy care.