Hartville | Pet Insurance Review

4.7

out of 5

Number of reviews 164

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 4.0
  • 4.7
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  • 0
  • 7
  • 164

Updated: November 13, 2023

Hartville Pet Health Insurance is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about Hartville’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joshua Evans

They were easy and great to work with.

They have all different types of insurances to buy for your pet. I had a claim and they were very easy to work with. I submitted my claim 3/13 and was finished/received everything by 4/23. Excellent service Thank you
5

out of 5

POSTED: | BY: Elaine Paynter

Hartville Pet Insurance is the best and processed my claim in a very timely fashion.

My 3 year old Rottweiler had TPLO surgery back in February. After all was said and done she is recovering nicely. Hartville Pet Insurance was there for me and processed my claim quickly. I have the plan that pays 90% and was very glad that I had it. Being retired and on a fairly fixed income it took me awhile to save up the money for the surgery. It was wonderful to have so much of that money returned to me. Everyone with a pet needs to have pet insurance and I highly recommend Hartville Pet Insurance,
5

out of 5

POSTED: | BY: Leslie

Reliable company

Claims are handled promptly. The amount that they allow for different procedures are fair. The company cares about the health of your pet.
5

out of 5

POSTED: | BY: Ken Nelson

Refunded more than we asked - that tells me you know your stuff and follow through with integrity.

The electronic filing was good but, I have to admit that the first attempt did not take and it was not evident to me why it didn't work. I'm colorblind and often find on many sites that I don't see the red text to change or the subtle tint change of a block. I need a bunch of asterisks to help things jump out.
5

out of 5

POSTED: | BY: Lori Capasso

Excellent customer service

Have had this insurance since my Lainie -15 year old golden - was a couple month old. She's had ACL surgery, eye surgery, suspicious lumps removed and now kidney disease. Customer service has always been great.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. Hartville Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
Hartville Pet Health Insurance, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Its Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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