Hartville | Pet Insurance Review

4.7

out of 5

Number of reviews 164

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 0
  • 4.0
  • 4.7
  • Count
  • 0
  • 7
  • 164

Updated: November 13, 2023

Hartville Pet Health Insurance is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about Hartville’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Patti

This is the best coverage i found when I researched insurance companies and the cost is surprisingly low.

I purchased Hartville Pet Insurance and within in two month my pup was diagnosed with Lyme disease. I was able to prove the highest quality of care for her. I had no stress about taking her for emergency visits, physical therapy, and other expensive tests like MRI! They are even helping pay for my prescription food. I am so relieved because without there help I would have not been able to pay my bills or I would have had to make some dreaded decisions. My Ladybug is just fine today and I owe that to Hartville. There are not words to describe the gratitude I feel..."Thank You!".
5

out of 5

POSTED: | BY: Carisa Wilkey

Awesome!!

A little under 2 weeks ago, I took my new pup to the vet. He had a foxtail stuck in his mouth & his paw was hurting from rough puppy play. The Dr found he had a grade 4 heart murmur & an enlarged heart. Just 2 days later, my fur baby died in my backyard. We were & still are heartbroken. I submitted my claim for just under $1000 to Hartville. My claim was processed quickly & finalized yesterday. After my $250 deductible, they paid almost 1/2 my bill!! Charges not covered were due to anything related to illness. I had just started my plan a few days prior when this all happened. Illness has a 14 waiting period. On top of all that, a wonderful woman from Hartville called me last Friday to offer her condolences on the loss of our pup. She was so sweet & genuine. I talked to her like I was talking to a friend. That really meant alot!! And she didn't talk to me about my policy at all. Just a phone call to "see how I was doing". Wow! What a fantastic company. I highly recommend them! Thank you Hartville!! ❤️❤️
5

out of 5

POSTED: | BY: Jenny McPhee

Thank you Hartville Insurance

I just enrolled my dog in the Hartville Insurance earlier this year. Unfortunately my poor dog has had two serious medical issues since. Both times was really scary for our family but it was reassuring knowing that at least he had insurance and the financial part of it would be taken care of. Hartville processed both claims quickly and reimbursed us for our vet expenses as promised. Our family is so very grateful for Hartville Insurance.
5

out of 5

POSTED: | BY: Jan Franklin

Excellent claims processing and customer service

I have my animals covered for 20 years and have had consistently great service, caring people and fast claims.
5

out of 5

POSTED: | BY: Amy Ortiz

EXCELLENT service and super easy claim system

This is my first experience with pet insurance and it was EXCELLENT! so easy and so caring! Thank you

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. Hartville Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
Hartville Pet Health Insurance, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Its Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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