Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 5,213

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Mikala

Beyond Helpful and Kind

Katherine made the world of difference with her kind demeanor. I was getting very frustrated with log in issues but she was able to help so quickly and helped me figure out what was wrong. I’ve had technical issues with fetch in the past which is why I was getting frustrated before calling and was thinking about switching providers but she honestly changed my mind. Sticking with fetch because of her! She’s a wonderful customer service rep!!
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5

out of 5

POSTED: | BY: John Price

I really don’t know where to begin but…

I really don’t know where to begin but I have two policies with two dogs with two different companies one Fetch and the other Nationwide. I called both companies in tegards to my policy. The Fetch representative Katherine Hemmer explained everything clearly without any pressure . The difference between the two calls was apparent Fetch was friendlier more informed and basically great. I am glad to have a Fetch policy. Kudos to Katherine what a great representative for your company
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5

out of 5

POSTED: | BY: Marlene

Katherine took care of all my questions, was extremely personable and expert in providing all the information I requested. Your company is lucky indeed to have such a representative!

Katherine took care of all my questions. Is an absolute vaulable part of your team. My reimbursement check is being sent to me and is exactly as FETCH advertised. I am very happy with FETCH. I was switched to your company after having pet insurance for the past 30 years. Your service and representative deserve 5 stars! Sincerely, Dr. M
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3

out of 5

POSTED: | BY: Kristian Cruz

No Contact for Follow-Up & Questionable Calculations

No contact for questions. The refund took 2 weeks longer than the plan described, which is less of an issue. My problem is that there is no clear way to contact/follow-up. Normally, with pet or human insurance, the deductible is subrtracted from the total, then the co-insurance is calculated. In my claim, FetchPet calculated the co-insurance from the overall total, then subtracted the deductible. This resulted in me receiving ~$205 instead of ~$264. I understand their goal is to minimize how much I am re-imbursed, but I've never seen insurance calculated like this before - I work in healthcare.
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5

out of 5

POSTED: | BY: Jacquelyn Burns

Gerrone was so helpful !!

Gerrone was so helpful !!! Best customer service representative ever!!! Thanks for answering all my questions!! I hope in the future if I have questions I get you. Thank you so much! My dog daughter is my life. We are new to this pet insurance, and he helped us feel so comfortable with the process.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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