1
out of 5
POSTED: | BY: Tiffani H
Used to be great but now rips off clients
***Update*** They reached out below saying to call them and get it fixed. I already tried three times. Twice they said a supervisor would call me back in 48 hours and still have yet to talk to one. If the company wants to check the records for the calls I made, my policy numbers are PUR6016221-11 and PUR0114211-04. I'm not trying to make things up, just want the masses to know what the company is truly like.
This company used to be great before they were bought out by FetchPet. Once bought out they changed what was covered without letting the clients know, they charge hidden monthly installment fees, and when overcharged for moving from one state to another they only gave me a run around instead of letting me talk to a supervisor to try and work it out. Do not go with this company. There are better companies out there that charge less, for better benefits.
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