Fetch | Pet Insurance Review

Lance, the insurance representative I worked with, was absolutely one of the most incredible customer service employees I've ever interacted with! Lance was incredibly friendly, enormously helpful, and not at all pushy while I was going through the process of cancelling my policy. 10/10, Lance deserves a raise!!!

It is easy to submit online ab processing time is fast and efficient.

Very easy to make a claim. The company responds very quickly

I had the absolute pleasure of working with Lance Wilson at Fetch Pet Insurance, and I cannot say enough good things about the experience. Lance helped me modify the coverage for both of my pets and made the entire process incredibly easy and stress-free. He was personal, honest, and extremely knowledgeable, taking the time to explain the options clearly and making sure I selected the exact coverage that fit my pets’ needs. I never felt rushed or pressured, just genuinely supported by someone who truly understands the product and cares about helping clients. Lance handled everything from start to finish and made sure both policies were secured exactly the way I needed them. Customer service like this is rare these days. If Fetch hired five more agents like Lance, there would be no reason for anyone to even look at another company. He truly set the standard for what great service should look like.

This is my first time having insurance for our dog. I was happy with the turnaround time of the reimbursement and the amount that was covered.