5
out of 5
POSTED: | BY: Sue
Amanda is a True Customer Service Rep - emphasis on CS
Amanda LISTENED to me and did NOT keep me on hold alleging to help me make sure Callie actually had an insurance policy that I paid BIG bucks for. After being on hold for 10 minutes waiting for an answer about if I even had a policy for Callie (have one for Reba too), I called back and got Amanda. BEST customer service Rep ever.
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