Fetch | Pet Insurance Review

I have had Fetch insurance for many years. When my dog was euthanized at 16 years old Fetch applied any claim proceeds against the 20% deductible per claim on the policy? The math doesn't work. I also had to submit the same information from the vet 3 times until they finally came up with their decision. This was the one and only claim in 16 years for this dog. When another dog under Fetch had cancer getting them to pay a claim required sending in the same documents again and again. They finally paid a portion, but not anywhere near the 90% on the policy even after the 10% deductible. I'm now with another company and hope they and not so difficult and might I say dishonest... The customer service reps on the phone were always very nice and helpful, but were limited by the number of times info had to be submitted before getting an answer.

the mobile app was easy to use! My claim was processed quickly. My mini schnauzer is feeling much better now.

The Representative I spoke with today was GREAT! She was so thorough in explaining things and very polite!

Felt pressured to buy it. I have had 5 pets and no pet insurance and never felt I needed it. I thought I could terminate in a month or so but your site hides that information from us. Absolutely will never advise anyone to buy this. Poor customer service in hiding information on how to terminate.

Excellent quick service