5
out of 5
POSTED: | BY: Robert Fisher
Rachel was poised and extremely capable.
Rachel was helpful, knowledgeable, and resourceful in helping me file my puppy’s claim. I am not technologically competent, and couldn’t seem to “upload” records from my vet. Rachel stayed with me on the call while I tried many times. Then she proposed emailing one document to her, then she called my vet to get the rest. I received confirmation from her of these steps the same afternoon. Throughout our call she was patient and compassionate. It seems to me that your company is lucky to have her on your staff.
Read more on Trustpilot