Fetch | Pet Insurance Review

I HAVE NEVER HAD A LESS THAN EXCELLENT RATING OF FETCH STAFF OVER THE SEVERAL YEARS OF BEING A CUSTOMER. STAFF IS KNOWLEDGEABLE, PROFESSIONAL, PERSONABLE AND COURTEOUS. MY EXPERIENCE TODAY, 7/17/25 WAS THE SAME AS ALWAYS.......EXCELLENT

Amanda was great. Answered all of the questions I had and helped me with the purchase. Highly recommend!

It was a good experience speaking with one of the insurance agents (Joshua Sabado). He was helpful in answering my questions.

This is my first time purchasing pet insurance and Aileen was a great pet advisor. She provided me all the details I needed for my Lola pet insurance and helped me get everything setup.

I’d used Petplan prior to Fetch buy-out/merger. My golden doodle needed a couple of teeth removed. Claim was paid. I continued getting my dog’s teeth cleaned but her teeth are just a problem. At one point years ago, the vet mentioned that she had signs of gingivitis. BECAUSE of that, she is now and forever considered to have pre-existing dental disease (even though in 2021 prior to that), she underwent dental surgery that was reimbursed by Petplan.. It’s as though they combed through every vet note they could find to make sure she can never be covered for dental surgery again. Their monthly coverage continues to increase without alerting the customer. This is so frustrating. Please don’t mention one word about a tremor or twitch. If they goes into the vet’s notes, your pet will forever have pre-existing everything.