Fetch | Pet Insurance Review

My kitty cat had to get surgery to remove stones from his bladder and fetch pet insurance saved me. His costs after staying for 6 days in the vet was just shy of $5,000. They accepted my claim and paid me out 80% within two weeks of me submitting the claim. I am forever grateful for my friend convincing me to get insurance through Fetch. If anyone is debating on getting pet insurance, look no further. Their customer service representatives are amazing and very helpful. I will be staying with Fetch for as long as I can look toward the future. THANK YOU FETCH for giving me relief in these hard times!

Fetch offers great prices, but unfortunately their setup needs significant improvement. They rely too heavily on automation, which creates a lot of confusion. For example, I was told I could add a different start date for my second pet, but the system would not allow it. I also believed my dog’s waiting period had been waived after I submitted the required documentation, only to later be told that it wasn’t and that she would still need a vet check before her full coverage could be confirmed. Fetch sent me screenshots showing where this information was supposedly displayed, but that information never appeared during my enrollment process. Because of this confusion and lack of transparency, I canceled my policy after just three days. I couldn’t imagine dealing with this system if I actually needed to file a claim for my dogs. Overall, the system is very confusing, and there is no option to speak with someone directly. It takes hours to get even simple issues sorted out.

Was a wellness check very pleased with the quick turnaround. Hopefully Marley will stay well and accident fear!

Easy to file claims. Paid quickly

I was provided with the help I need in filling out my claims form in a reasonable amount of time.