Fetch | Pet Insurance Review

An absolute scam. My senior cat had a UTI this summer and an ER bill for $1300. They denied the claim stating the UTI is a "preexisting condition" because he has urinary crystals when there were no crystals present at the time of his ER visit and a UTI is a BACTERIAL INFECTION, completely unrelated and caused by grooming/ecoli. I worked as a vet assistant, in a vet hospital, and in animal welfare, I understand this condition and this is completely unrelated. For a human comparison, this is like going to the doctor for the flu and your insurance refusing to pay for the visit because you also have asthma. How can a cold or the flu be a preexisting condition??? They denied my claim, I filed an appeal, and they denied that, too, so I canceled my policy. For the $130/month I've paid for a year I could've paid his vet bill in cash instead of being out $1300 and having to deal with this. Save your time, energy, and money.

It was great to speak with Amanda this morning. She helped to add our new pup to our policy. She was knowledgeable and answered all my questions. She was a kind and pleasant. Thank you!

Timely response and refund.

No hassle with return on services. Claim taken care of easily by fetch without me having to do much! Easy use! Thank you!

It’s such a big relief not to have to worry about having huge vet bills! Filing a claim was super easy and fast! I can now just enjoy my new puppy and not have to worry if something should happen!