5
out of 5
POSTED: | BY: Larry Fuchsberg
Outstanding Claims Handling
My beloved 9 year old cat somehow punctured his neck, and after being unable to get him out from hiding under the bed, I realized he had blood on the fur under his neck. The puncture developed into an infected abscess that burst causing all the blood. Very scary experience, but thanks to a compassionate vet and a pet insurance policy from Fetch by the Dodo, we got through it. All I needed to do was get my cat’s last examination history and invoices for services performed by the vet and upload the documents to Fetch and all the claims for several visits were handled totally electronically. It was fairly easy to initially learn the claims submission process, and everything I sent in was immediately acknowledged and swiftly assigned to a claims examiner. Not only were the claims processed expeditiously but by providing them with my bank information, my claims reimbursement was directly deposited into my checking account on a very timely basis. Fetch lets you choose an initial deductible amount per illness and the percentage of reimbursement, which in my case was 90% per visit, which allows you to tailor your coverage and premium amounts. No nightmarish conflicts, just simple fair reimbursement for wonderful professional care. I would gladly recommend Fetch to anyone that wants to protect their pet by getting quality medical care insurance coverage.
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