Fetch Canada | Pet Insurance Review

(Canada) I echo others on the topic of this year's review. I contacted Fetch to discuss the 40% jump ($59-->$83) today in my premium. In 2021, $59. In 2020, $54. 6-year old dog. No health issues. I have been a customer for 3 years. Never missed a payment....never had a single claim. Not one. Yet, a 40% increase, hey, no problem. When I spoke to customer service all they said was 'yeah, that's the new plan cost now for your policy now'. I asked why the jump? They said, 'that's the cost now for your dog and policy'. I asked - am I getting more coverage? She said, 'no, that's the same coverage now.' It seems ever since the company was purchase, everyone is getting gauged. I have already contacted Trupanion. They have provided a quote that is based on the cost of vet care and does not have a max payout (which is their business model). I asked that they call me back to revert this cost. I don't think they will, nor is it in their interest. It's really up to AXIS Reinsurance Company (the underwriter). A real shame. They really had a good and fair service (an increasingly tougher way to describe insurance companies, these days). My guess is the cost-benefit assessment done by their analysts which concluded that the company will lose policy holders (like me and others), but still see a much higher return when forcing existing customers to pay 30-40% year over year.