2
out of 5
POSTED: | BY: Vale M
First of all I have 2 claims on hold…
First of all I have 2 claims on hold for a month even though my vet said they sent medical Hx for over a week now.
Secondly they were trying to contact a vet I don't use for over 3 years. When they claim team said they need medical Hx for the past year .
I have sent many emails and no answer. Costumer services is getting worse and worse.
Considering moving to another insurance because there is no communication at all.
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