Embrace | Pet Insurance Review

I've just acquired a second dog and they are both insured with Embrace. Although, I'm a new customer, I have found Embrace to be expeditious in responding to claims and most efficient in keeping me apprised of the status of filed claims and all other matters concerning the wellness of my puppies.

Sometime last summer my Labradoodle helped herself to leftover corn on the cob out of the trash. For some reason it took until Thanksgiving week to cause an intestinal obstruction. She had to have emergency surgery. She is almost 4 and I have had Embrace since she was a pup. This was my first claim and I anticipated there may be some hassle. I submitted the paper work and all went very smoothly. They communicated with me frequently with e-mail and I was very pleased. It gives me peace of mind knowing they are reliable and honest.

I filed a wellness claim and received an e-mail letting me know it was received immediately. Within 10 days I had a check delivered in the mail. The response from Embrace is faster than my health insurance claims! I am very happy with my coverage and attention from Embrace.

I would like to thank Embrace for reimbursing me for a fair amount of the veterinarian services that was performed on one of my two cats that I have recently. I had previously had two other cats as pets before I had the two I have now, but never had pet insurance. I always thought it was unecessary and perhaps a bit of a scam. So I took the two cats I had then to the vet at times and paid full cost for services. I had those two cats for over 16 years. I can now say however that I truly regret not obtaining pet insurance then. Embrace Pet Insurance, at least on their part, have shown me that it is indeed a worthwhile investment to have pet insurance to help ease the financial costs of having a pet. Especially two. I am especially pleased at how Embrace has handled the claim. The Company is professional and the claim was processed in the time frame they spoke of which is good enough for me. I urge anyone out there on the fence thinking about getting pet insurance or not, to do so. And I absolutely recommend Embrace Pet Insurance. I'm glad I did!

Almost instant emails regarding any information requested or just an update on your claim. Customer service like we had in the 50's ... now practically non-existant.