Embrace | Pet Insurance Review

The only way to come out ahead with Embrace is to have a compete understanding of the policy play their game. We had our 8 week old puppy cleared on the ortho exam during the 2 week initial waiting period so we thought we had a healthy perfect puppy and that we were covered. 2 week before the 6 month waiting period for ortho injuries was completed my puppy hurt her knee. We should have waited to get her looked at. They denied the claim saying the ortho exam was done during the waiting period and because of that we had to wait 6 months. We acted in good faith, they did not. If she needs surgery down the road, it won't be covered. Good luck if you pet gets hurt or sick. I am sure they will figure out how not to cover it.

I've always had several pets and it seems that I always end up spending a fortune on them at some point. We spent $2500 on knee surgery for my poodle....$3000 for multiple eye surgeries and emergency vet visits for our Shar-pei. I kept saying that one of these days I'm going to buy pet insurance. After Maggie and Sugar passed away we eventually were ready for a new dog. We purchased a French Mastiff puppy and as most people know, the bigger the dog, the bigger the bills. I found Embrace on line and got Bailey set up with a policy and have made a claim on her shots and wellness exam. I was reimbursed within a week or so and was very happy with the experience. I just faxed in the claim form and invoices and had an email the next day saying it was being reviewed and then a follow up email saying a check would be coming in the mail. I feel this is going to be money well spent. I chose Embrace because they not only cover the normal expenses (shots, emergencies, etc. ) they cover hereditary diseases like hip displasia. If you do your research, you'll find in the small print that most other pet insurance carriers don't offer that. I think this is going to be a long and happy relationship with Embrace and I've already recommended them to several people who have pets. Thanks Embrace!!

I am very busy, and the fact that Embrace employees follow through on all the paperwork and email confirming everything, and then follow up at the end of the process, really makes my life easier. My first puppy, and of course I love him, but having him healthy is very important, and I am happy that I paid to have insurance!

We recently brought a new dog into our family. Neither my wife nor I hae ever owned a dog before. We heard from a variety of people that we needed to get health insurance for our new addition. After doigng some research, we decided to go with Embrace because of their good reviews and reputation. Well, now that I experiecned their helpfulness and efficiency first-hand, I am grateful we made the choice to purchase an Embrace policy. We recently submitted a wellness claim for reimbursement and it was refreshing to realize how easy submission was and how quick we received our reimbursement. Keep up the good work Embrace!

The dealings I have had so far with Embrace have been very positive. Customer service reps have been very nice & pleasant to speak with. The claims dept kept me informed of my claim status and so far I am pleased with Embrace insurance.