5
out of 5
POSTED: | BY: R
Easy refunds
My dog had lumps and skin problems that required surgery.Embrace were really quick to refund most of the money. That one incident covered my policy costs for the year.
Thanks !
4.9
out of 5
Number of reviews 19,925
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Stephanie
Appeals Process Very Positive
I have only had Embrace for a couple of months, but so far very pleased. My dog has an issue with his ear and originally Embrace denied the claim as a preexisting condition. My vet was able to write a letter explaining how this issue differed from his previous one and they allowed the claim. Usually an appeals process with an insurance company is a frustrating and stressful experience. Not so here. The claims department kept me continually updated by email; they did not make me feel like I was trying to get something past them (as so many people insurance companies do when you appeal a claim); they promptly reviewed my claim; and provided full and accurate details about what charges were covered as well remaining deductible and copays. This is my first time using them, but so far I am impressed.
5
out of 5
POSTED: | BY: Judy
Great customer Service
We have had insurance with Embrace for our Lab, Tyson, since we brought him home. We have always had great customer service, with prompt action and very friendly, knowledgeable representatives taking our calls.
5
out of 5
POSTED: | BY: Sharon
An insurance company that keeps its promises.
We purchased Annie, our Golden Retriever, about 3 years ago. We were concerned about possible hip displacia, a common occurrence with the breed. We have never had pet insurance and thought this a good time to try. Well, we haven't had hip displacia but she has had a ruptured ACL, separately on both back legs requiring operations and therapy involving thousands of dollars. Embrace has accepted all of our claims speedily, without complaint and has demonstrated real interest in Annie's recovery. We are well pleased with Embrace and have recommended them anyone who has an interest
5
out of 5
POSTED: | BY: Rico
Consistently pays claims
My Dog has a variety of orthopedic related issues and whether it was surgery, xrays and the follow on monthly medication, Embrace has covered the items I've submitted. This is my first insurance policy and it's certainly worked out in my favor. Very good customer service and claims have been paid without much delay.
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.