Embrace | Pet Insurance Review

Initially I was pretty frustrated with getting reimbursed, but part of the problem was that my secretary was supposed to handle the claims and told me that I wasn't covered for various things. Once I started dealing with it myself, I did receive reimbursements. My daughter was just married so I've been really busy with other things, but I intend to be more proactive and I'm sure the response will be good. My only frustration would be that the Vet doesn't fill out the paperwork at the time of service so that it can be faxed and then the insurance company's paperwork requirements get to be a bit tedious. Bottom line, though: Nothing is more important than caring for your loved ones... kids and pets included!

This was the first time we have ever submitted a claim with your company. It was completely painless and your customer service was so helpful! Everyone was compassionate, informative and polite. When we spoke to our veterinarian about how impressed we were with Embrace, they imformed us that they have never filled out a simpler form and are going to start recommending your company. Embrace would be a model for our governments health care reform.

The service is very good at Embrace. Every matter is handled with professionalism, kindness and although there was a slight delay, more timely then any human health insurance. I did get an e-mail explaining that there was a delay, and the reason. I consider that excellent service. My veterinarian call me to ask my opinion of Embrace, how it worked and what he could do, if anything, to make sure he was filling out the paperwork correctly. I will follow-up with him to make sure he understands how pleased we are with Embrace.

I have had my 3 Irish Wolfhounds "embraced" for several months now and am very impressed with Embrace's service.They are very thorough, prompt, professional & courteous. My reimbursements have been received and explained quickly. I would highly recommend this Insurance company. So far, we are all very happy with them. Thank you!

This was my first experience with any pet insurance. I was advised by our breeder to purchase specifically Embrace. I currently have a Bernese Mountain Dog and a Spring Spaniel I immediately purchased when we brought them home. Our Berner had got into trash while we were away on vacation and had a possible obstruction. She spent 24 hours in an emergency vet clinic with out fingers crossed surgery wasn't needed. We had numbers thrown at us from $1500 to $7000 which can be a bit overwhelming, but in the back of my head I thought well we have this insurance lets see how good it really is. Dakota thank goodness did not need surgery and was able to come home to us after 24 hours. I put the claim in without ANY issues. It took a few days and when I received the e-mail they literally gave me EVERYTHING down to the penny back that I could have possibly received based on my plan. This is such a piece of mind and something I will NEVER go without again. I have told all my friends and family who own pets or are thinking about getting one to sign up. It costs me a total of $80.00 for both a month and gives nothing but a piece of mind it is truly the best thing I have ever done.